Terms of Service

Last Updated: December 19, 2024

1. Agreement to Terms

Welcome to Your Order is Up ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our task management service, including our website, applications, and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Your Order is Up is a task management platform that helps users organize, prioritize, and track their daily tasks. The Service includes features such as:

  • Task creation, categorization, and scheduling
  • Time tracking and estimation tools
  • Google Calendar integration for task export
  • Task filtering by category and action type
  • Drag-and-drop task reordering
  • Weekly scheduling and planning views
  • Subscription-based premium features

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, and without liability to you.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account by providing a valid email address and password. You may also choose to authenticate using third-party OAuth providers (such as Manus OAuth).

3.2 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that your account information is accurate and up-to-date

3.3 Account Eligibility

You must be at least 13 years old (or 16 in the European Economic Area) to create an account. By creating an account, you represent and warrant that you meet this age requirement and that all information you provide is accurate and truthful.

3.4 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, including if you violate these Terms. You may delete your account at any time through your account settings.

4. Subscription Plans and Pricing

4.1 Free Plan

We offer a free plan that allows you to create up to 3 tasks. The free plan provides access to basic task management features but does not include unlimited task creation or certain premium features.

4.2 Paid Subscriptions

We offer the following paid subscription plans:

  • Individual Plan: $12 per month, billed monthly. Includes unlimited tasks and access to all features.
  • Enterprise Plan: Custom pricing for organizations with specific needs. Contact our sales team for details.

4.3 Billing and Payment

Subscription fees are billed in advance on a monthly basis. Payment processing is handled securely by Stripe, our third-party payment processor. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel your subscription.

4.4 Price Changes

We reserve the right to change our subscription prices at any time. If we increase the price of your subscription, we will provide you with at least 30 days' advance notice. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new price.

4.5 Taxes

All fees are exclusive of applicable taxes, duties, or similar governmental assessments, including value-added tax, sales tax, use tax, or withholding tax. You are responsible for paying all such taxes associated with your subscription.

5. Cancellation and Refunds

5.1 Cancellation

You may cancel your subscription at any time through your account settings or by accessing the Stripe billing portal. Upon cancellation, your subscription will remain active until the end of your current billing period, after which you will be downgraded to the free plan.

5.2 Refund Policy

Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms. If you cancel your subscription, you will not receive a refund for the current billing period, but you will retain access to paid features until the end of that period.

5.3 Free Trial

We may offer free trials for paid plans from time to time. If you sign up for a free trial, you will not be charged until the trial period ends. You may cancel at any time during the trial period without being charged.

6. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, transmit, or distribute any harmful, offensive, or illegal content
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
  • Use any automated means (such as bots, scrapers, or crawlers) to access the Service without our express written permission
  • Reverse engineer, decompile, or disassemble any portion of the Service
  • Remove, alter, or obscure any proprietary notices on the Service
  • Use the Service for any commercial purpose without our prior written consent
  • Engage in any activity that could harm, disable, overburden, or impair the Service

We reserve the right to investigate and take appropriate legal action against anyone who violates this Acceptable Use Policy, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service, including its design, features, functionality, text, graphics, logos, and software, is owned by Your Order is Up (a project of RAREDOVE, LLC) and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes, subject to these Terms. This license does not include any right to resell or make commercial use of the Service or its contents.

7.2 Your Content

You retain all ownership rights to the content you create, upload, or store in the Service ("User Content"), including your tasks, notes, and other data. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and display your User Content solely for the purpose of providing and improving the Service.

You represent and warrant that you own or have the necessary rights to all User Content you submit to the Service, and that your User Content does not violate any third-party rights or applicable laws.

7.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to compensate you.

8. Third-Party Services and Links

The Service may contain links to third-party websites, services, or resources, including Google Calendar integration and Stripe payment processing. These third-party services are not under our control, and we are not responsible for their content, privacy policies, or practices.

Your use of third-party services is subject to their respective terms and conditions. We encourage you to review the terms and privacy policies of any third-party services you access through the Service.

9. Disclaimers and Limitations of Liability

9.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. You use the Service at your own risk.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL YOUR ORDER IS UP, RAREDOVE, LLC, OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR $100, WHICHEVER IS GREATER.

9.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations may not apply to you, and our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Your Order is Up, RAREDOVE, LLC, and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your User Content

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

If you have any dispute with us, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will attempt to resolve the dispute informally by contacting you via email.

11.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute arising out of or related to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the United States, and judgment on the arbitration award may be entered in any court having jurisdiction.

11.3 Class Action Waiver

YOU AND YOUR ORDER IS UP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

11.4 Exceptions

Notwithstanding the above, either party may bring a claim in small claims court if the claim qualifies. Additionally, either party may seek injunctive or other equitable relief in court to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Delaware for the purpose of litigating all such claims or disputes.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.

If you do not agree to the revised Terms, you must stop using the Service and may cancel your subscription in accordance with Section 5.1.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the extent necessary to make it valid, legal, and enforceable while preserving its intent.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Your Order is Up regarding the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

16. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or the Service, please contact us at:

Your Order is Up

A project of RAREDOVE, LLC

Email: [email protected]

Legal: [email protected]

These Terms of Service are effective as of December 19, 2024. By using Your Order is Up, you acknowledge that you have read, understood, and agree to be bound by these Terms.